Contact us
Email support@oracnx.app and include your iOS version, Oracnx version (if known), and a short description of what happened. Screenshots help when something looks wrong on screen.
We aim to reply within a few business days.
What Oracnx is for
Oracnx is a personal tarot atelier: draw and arrange cards on a spread, write themes and readings, keep history, export ritual sheets, and share or browse rituals in Circle. Readings are for reflection — not medical, legal, or financial advice.
Common questions
Notifications / review reminders
Turn on Review Reminders in Me, allow notifications when prompted, then save a Reading with a 3 / 7 / 14 day nudge. Reminders use your device clock. If nothing arrives, check Settings → Notifications → Oracnx.
Photos, camera, or microphone
Scene photos, covers, and exports need Photos (and Camera if you shoot in-app). Voice notes need the microphone. You can revoke access in iOS Settings; related features will pause until permission returns.
Veil Coins & purchases
Coin packs and paid unlocks use Apple In-App Purchase. If a purchase did not appear, try restoring from Wallet, confirm you are signed into the same Apple ID, and restart the app. For billing or refunds, use Apple’s purchase support — Apple processes the payment.
Circle: report & block
On a post, use Report to flag content and optionally hide that post, or use Block to keep an author’s posts out of your Circle. Manage blocked authors from My Posts → Blocked (or Me → Blocked in Circle).
Clear Local Data
Me → Clear Local Data permanently removes on-device ritual records and resets the app like a fresh install after confirmation. This cannot be undone. Purchases tied to your Apple ID remain with Apple; coin balance in-app follows the reset rules shown in the confirmation.
Privacy
Read how we handle information in our Privacy Policy.
App Store
Search for Oracnx on the App Store, or open the app’s App Store page from your purchase history.